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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Rochelle Younge

Rochelle Younge

March 17, 2026

5  out of  5
rating by Rochelle Younge
"Crystal and Alexa helped me in finding a reasonable contractor to help me with my roof . Thank you for reaching out to the contractor for me Alexa."
We responded:
"We are so happy to help and make sure our customers are taken care of. Thanks, Rochelle!"
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Gregory Mammel

March 11, 2026

5  out of  5
rating by Gregory Mammel
"Jessica was amazing to deal with. She found me an auto policy and a renters policy for the same price as I was paying for my auto policy at Progressive."
We responded:
"We're happy to help and so happy we could save you money! Thank you for reaching out and welcome to the office!"
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Julie Bergtholdt

March 9, 2026

5  out of  5
rating by Julie Bergtholdt
"Everyone in the office is amazing. I email and call the office about different questions and everyone is happy to help. We have been with this office for over 20 years."
We responded:
"Thank you, Julie!! We appreciate it!! "
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Jessica Mues

March 9, 2026

5  out of  5
rating by Jessica Mues
"Always kind and friendly. The office staff are always willing to problem solve and offer advice. Very much appreciated!"
We responded:
"Thank you so much Jessica! We appreciate your business and enjoy working with you!"
Profile photo of Dennis Mikulus

Dennis Mikulus

February 25, 2026

5  out of  5
rating by Dennis Mikulus
"I took my mom up to get a quote on her auto and home insurance. Crystal was pleasant and very helpful and they saved us about $1000 a year in premiums over her old insurance, cutting the auto premiums in half plus saving about 10% on home premiums. I won't say who the old carrier was but I'll just say that they sure caused a lot of "mayhem" for us by ratcheting up mom's auto rates year after year and also they had dug their heels in refusing to cover replacing our roof that had some moderate hail damage, the adjuster even getting into shouting matches with the roofing contractor who had inspected it for us. I had already myself been a customer of Jay's office for over 30 years and I have always been satisfied with their service."
We responded:
"Thank you so much for introducing Jacqueline to us! We are so happy to be able to work with you and your family."
Profile photo of Shane Tolbert

Shane Tolbert

February 18, 2026

5  out of  5
rating by Shane Tolbert
"We love Jay and his team! We've had them for years bc they treat us like family and they are there when we need them for our insurance claims always.😁"
We responded:
"Thank you, Shane!! We appreciate your business and enjoy working with you and your family!!"
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Alex Shaw

February 17, 2026

5  out of  5
rating by Alex Shaw
"Alexis B. with State Farm has been excellent with all of the help she has provided us. Everything from car insurance, home owners insurance, and most recently coverage for our new home build. I cannot stress enough how professional the people at Jay Maitland's State Farm branch are. Highly recommend!"
We responded:
"Thank you Alex!! We are so happy you had a good experience and everything went smoothly moving your home and auto insurance to State Farm. We look forward to working with you!! Thanks again!!"
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Sam Bittner

January 28, 2026

5  out of  5
rating by Sam Bittner
"I’ve been with State Farm for 5 years and have had a pleasant experience. Alexis is amazing to work with and always speedy with her responses."
We responded:
"Thanks Sam! We enjoy working with you and appreciate your business!!"
Profile photo of louis wilson

louis wilson

January 27, 2026

5  out of  5
rating by louis wilson
"Great customer service not one time but every time I call professional problem solving in real-time if not emails or texts saying task is done..thanks to all involved"
We responded:
"Thank you, Louis! We are so glad we could help you and make your day easier. We aim to make insurance easy :)"
Profile photo of Bryan Nolan

Bryan Nolan

January 23, 2026

5  out of  5
rating by Bryan Nolan
"Alexis was amazing to work with. She made switching insurances super easy !"
We responded:
"Thanks, Bryan! Our goal is always to simplify the process for you and give great customer service. Welcome to the office!"
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Crystal Chandler

January 14, 2026

5  out of  5
rating by Crystal Chandler
"The best staff EVER! Dream team!!!"
We responded:
"Thanks Crystal!!"
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Krista Sharpe

January 13, 2026

5  out of  5
rating by Krista Sharpe
"Great people to work with!! I have been more than satisfied with both my insurance policies through them. Customers service is great and both Jay and Jessica always get back with me, usually within 24 hours. They are very responsive and a pleasure to do business with!"
We responded:
"Thank you, Krista! We enjoy working with you and helping you with your insurance needs! Thanks for your business!!"
Profile photo of Shelby Buerger

Shelby Buerger

January 7, 2026

5  out of  5
rating by Shelby Buerger
"So happy we got ahold of them! They helped lower our auto rates by half and have helped us so much! Recommend highly"
We responded:
"Thank you so much Shelby! We look forward to working with you! "
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Perry Hirtz

January 5, 2026

5  out of  5
rating by Perry Hirtz
"The staff are always friendly and helpful as well as very responsive on follow-up actions and communication."
We responded:
"Thank you so much Perry! We enjoy working with you and appreciate your business!!"
Profile photo of Jane Hatcher

Jane Hatcher

November 24, 2025

5  out of  5
rating by Jane Hatcher
"Very friendly and professional staff! Rates are great!"
We responded:
"Thank you, Jane! We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Elizabeth hixson

November 12, 2025

5  out of  5
rating by Elizabeth hixson
"Jay and his team are the best. They get back to youbl right away and are so helpful. I will never take my insurance anywhere else."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Lindsay Feeley

Lindsay Feeley

November 7, 2025

5  out of  5
rating by Lindsay Feeley
"I love the efficiency of this office, always extra friendly and helpful. Also they offer the best prices."
We responded:
"Lindsay, we’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Brent B

October 22, 2025

5  out of  5
rating by Brent B
"Anytime I reach out to this agent / start farm branch I always get a quick response with answers that are clear and confident. Fair prices too!"
We responded:
"Brent, we appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Kyle Fogg

Kyle Fogg

October 15, 2025

5  out of  5
rating by Kyle Fogg
"Crystal and Alexis are great! They've always been friendly and knowledgeable with my many questions over the years. We have homeowners insurance and vehicle insurance and it's always been very easy to deal with."
We responded:
"Kyle, thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to serve you and Sarah with your insurance needs. "
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Kathy Scheer

October 6, 2025

5  out of  5
rating by Kathy Scheer
"Very kind and helpful. Took care of all my needs."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Joe Frischholz

Joe Frischholz

September 5, 2025

5  out of  5
rating by Joe Frischholz
"Jay was very helpful and accommodating. He got us a good price and we will be forever clients!"
We responded:
"Thanks Joe! We appreciate your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Dafterzz _

August 28, 2025

5  out of  5
rating by Dafterzz _
"This office is always so helpful! We feel very safe & confident in having all our vehicles & our home insurance policies here. Alexis is highly attentive & informative."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Khushbu Chauhan

Khushbu Chauhan

August 28, 2025

5  out of  5
rating by Khushbu Chauhan
"Good response and responsible also good job, satisfied"
We responded:
"Thank you Khushbu for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Margie L (Margie)

Margie L (Margie)

August 20, 2025

5  out of  5
rating by Margie L (Margie)
"I can’t say enough good things about the level of professionalism, patience and knowledge Crystal displayed at every step helping me through this process. Thank you!"
We responded:
"Margie, thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Justin Jonasch

Justin Jonasch

August 15, 2025

5  out of  5
rating by Justin Jonasch
"Always helpful with questions I have."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"