State Farm® Insurance Agent Jay Maitland
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Rochelle Younge
March 17, 2026
"Crystal and Alexa helped me in finding a reasonable contractor to help me with my roof . Thank you for reaching out to the contractor for me Alexa."
"We are so happy to help and make sure our customers are taken care of. Thanks, Rochelle!"
Gregory Mammel
March 11, 2026
"Jessica was amazing to deal with. She found me an auto policy and a renters policy for the same price as I was paying for my auto policy at Progressive."
"We're happy to help and so happy we could save you money! Thank you for reaching out and welcome to the office!"
Julie Bergtholdt
March 9, 2026
"Everyone in the office is amazing. I email and call the office about different questions and everyone is happy to help. We have been with this office for over 20 years."
"Thank you, Julie!! We appreciate it!! "
Jessica Mues
March 9, 2026
"Always kind and friendly. The office staff are always willing to problem solve and offer advice. Very much appreciated!"
"Thank you so much Jessica! We appreciate your business and enjoy working with you!"
Dennis Mikulus
February 25, 2026
"I took my mom up to get a quote on her auto and home insurance. Crystal was pleasant and very helpful and they saved us about $1000 a year in premiums over her old insurance, cutting the auto premiums in half plus saving about 10% on home premiums. I won't say who the old carrier was but I'll just say that they sure caused a lot of "mayhem" for us by ratcheting up mom's auto rates year after year and also they had dug their heels in refusing to cover replacing our roof that had some moderate hail damage, the adjuster even getting into shouting matches with the roofing contractor who had inspected it for us. I had already myself been a customer of Jay's office for over 30 years and I have always been satisfied with their service."
"Thank you so much for introducing Jacqueline to us! We are so happy to be able to work with you and your family."
Shane Tolbert
February 18, 2026
"We love Jay and his team! We've had them for years bc they treat us like family and they are there when we need them for our insurance claims always.😁"
"Thank you, Shane!! We appreciate your business and enjoy working with you and your family!!"
Alex Shaw
February 17, 2026
"Alexis B. with State Farm has been excellent with all of the help she has provided us. Everything from car insurance, home owners insurance, and most recently coverage for our new home build. I cannot stress enough how professional the people at Jay Maitland's State Farm branch are. Highly recommend!"
"Thank you Alex!! We are so happy you had a good experience and everything went smoothly moving your home and auto insurance to State Farm. We look forward to working with you!! Thanks again!!"
Sam Bittner
January 28, 2026
"I’ve been with State Farm for 5 years and have had a pleasant experience. Alexis is amazing to work with and always speedy with her responses."
"Thanks Sam! We enjoy working with you and appreciate your business!!"
louis wilson
January 27, 2026
"Great customer service not one time but every time I call professional problem solving in real-time if not emails or texts saying task is done..thanks to all involved"
"Thank you, Louis! We are so glad we could help you and make your day easier. We aim to make insurance easy :)"
Bryan Nolan
January 23, 2026
"Alexis was amazing to work with. She made switching insurances super easy !"
"Thanks, Bryan! Our goal is always to simplify the process for you and give great customer service. Welcome to the office!"
Crystal Chandler
January 14, 2026
"The best staff EVER! Dream team!!!"
"Thanks Crystal!!"
Krista Sharpe
January 13, 2026
"Great people to work with!! I have been more than satisfied with both my insurance policies through them. Customers service is great and both Jay and Jessica always get back with me, usually within 24 hours. They are very responsive and a pleasure to do business with!"
"Thank you, Krista! We enjoy working with you and helping you with your insurance needs! Thanks for your business!!"
Shelby Buerger
January 7, 2026
"So happy we got ahold of them! They helped lower our auto rates by half and have helped us so much! Recommend highly"
"Thank you so much Shelby! We look forward to working with you! "
Perry Hirtz
January 5, 2026
"The staff are always friendly and helpful as well as very responsive on follow-up actions and communication."
"Thank you so much Perry! We enjoy working with you and appreciate your business!!"
Jane Hatcher
November 24, 2025
"Very friendly and professional staff! Rates are great!"
"Thank you, Jane! We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Elizabeth hixson
November 12, 2025
"Jay and his team are the best. They get back to youbl right away and are so helpful. I will never take my insurance anywhere else."
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Lindsay Feeley
November 7, 2025
"I love the efficiency of this office, always extra friendly and helpful. Also they offer the best prices."
"Lindsay, we’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Brent B
October 22, 2025
"Anytime I reach out to this agent / start farm branch I always get a quick response with answers that are clear and confident. Fair prices too!"
"Brent, we appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Kyle Fogg
October 15, 2025
"Crystal and Alexis are great! They've always been friendly and knowledgeable with my many questions over the years. We have homeowners insurance and vehicle insurance and it's always been very easy to deal with."
"Kyle, thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to serve you and Sarah with your insurance needs. "
Kathy Scheer
October 6, 2025
"Very kind and helpful. Took care of all my needs."
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Joe Frischholz
September 5, 2025
"Jay was very helpful and accommodating. He got us a good price and we will be forever clients!"
"Thanks Joe! We appreciate your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Dafterzz _
August 28, 2025
"This office is always so helpful! We feel very safe & confident in having all our vehicles & our home insurance policies here. Alexis is highly attentive & informative."
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Khushbu Chauhan
August 28, 2025
"Good response and responsible also good job, satisfied"
"Thank you Khushbu for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Margie L (Margie)
August 20, 2025
"I can’t say enough good things about the level of professionalism, patience and knowledge Crystal displayed at every step helping me through this process. Thank you!"
"Margie, thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Justin Jonasch
August 15, 2025
"Always helpful with questions I have."
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"